FAQ

It typically takes between 2-5 Working Days (excluding UK public holidays) to make up your order ready to ship. We usually use Royal Mail, with  a certificate of postage and often use a tracked/and or signed for service. 

Once items are in your cart, if it's a relevant option to the item being ordered, then you can leave a note in the comments box with your details.

No, our jewellery does not contain Nickel. I am committed to selling only top quality products and I am very careful in my choice of only using trusted bullion suppliers.

Gift wrapped items require a more costly postal service, due to their increased size.  If you add gift wrapping to your basket, this charge also includes the additional postage cost.

No, we only sell directly to customers. 

Returns must be sent back in original packaging with the UK CN22 showing and marked RETURNS.  Any customs charges incurred by not following these instructions are deducted from the refund.  Personalised/Custom or intimate items (e.g earrings) are non returnable unless faulty.