Shop Policies

Processing Time

Customs and Import Tax

The time I need to prepare an order for dispatch from our gift shop varies, see individual Argentium Silver and printed gift items for details.

Customs and Import Tax

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment

Returns and Exchanges

Secure Options to pay by credit/debit card or Paypal.
Macsin Designs never receive your card details

Returns and Exchanges

I gladly accept returns and exchanges
Just contact me within:14 days of delivery
Post items back to me within:30 days of delivery

The following items can't be returned or exchanged
• Custom or personalised orders
• Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value